Andrew Harper delivers highly-personalized services for the multitude of concierge and travel demands of its elite members, all of whom require immediate responsiveness, fully-researched proposals tailored to their individualized preferences and services that are delivered flawlessly at all times. Andrew Harper’s Travel Advisors, who were either trained by the company or previously worked in the travel industry or related field, are expected, when they begin their employment as Travel Advisor, to know how to independently research, plan, prepare proposals and book travel, with minimal help, direction and supervision (i.e., spending no more than 50% of their day initially learning company systems and within one year, less than 20%). Other than learning the best ways to efficiently and effectively deliver highly-personalized services to Andrew Harper’s demanding clientele, and its pricing and processes, Andrew Harper’s Travel Advisors are provided with full authority to make decisions in representing Andrew Harper’s clients. As travel professionals, they are not provided with any scripts, quotas or daily directives, only to provide the services that best meet the needs and preferences of its demanding clientele. To that end, all Travel Advisors are entrusted with full autonomy and discretion, on behalf of the company, to service each client, subject to the company’s payment, invoicing and other policies.
Travel Advisors are assigned leads from members based on their regional expertise. The company fully expects that, at all times, its Travel Advisors will be driven self-starters who always exercise their independent discretion in all decisions, even after seeking assistance or recommendations. As Travel Advisors increase their efficiency and competency, it is expected that they will be able to book outside of their area of expertise for returning members after determining that they are properly able to service the member to the fullest.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.
Individual Travel Advisors’ Daily Duties and Responsibilities
Communications and Interactions:
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.