Travel Support Specialist-Empower Cruise

As an emPower Product Sales Specialist, educating TLN members on the benefits and offerings of emPower Cruise. Your focus will be on building strong relationships, identifying opportunities for new cruise sales.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas.  Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.  The salary range posted represents the pay range for U.S. candidates.  If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

• Product Expertise: Develop in-depth knowledge of our emPower Cruise program to effectively communicate benefits and unique value propositions
• Customer Engagement: Identify and engage with potential customers, understand their needs, and showcase how our emPower Cruise program meets those needs.
• Sales Strategy: Utilize consultative selling techniques to guide members through the sales process, addressing concerns and highlighting product strengths
• Goal Achievement: Meet or exceed sales targets and performance goals through proactive outreach and strategic account management
• Market Insights: Stay up-to-date on industry trends, competitor products, and market dynamics to

• Associate Degree preferred or the equivalent job experience
• Proven experience in sales, product representation, or account management.
• Strong communication skills with an ability to adapt to different customer needs.
• Passion for helping customers succeed and a commitment to providing a high level of service
• A results-oriented mindset with a drive to exceed targets and goals.
• Knowledge of the cruise industry
• 2-3 years sales experience
• 3+ year travel industry experience – preferred
• Excellent customer service and communication skills
• Flexible and able to work under pressure
• Organized and strong attention to detail
• Experienced with MS Office and Salesforce
• Self-motivated with the ability to work independently and as part of a team

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.

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