Advisor Accounting Assistance Land Specialist

The Advisor Accounting Assistant Land Specialist is responsible for all functions required to facilitate and assist agents with hotel, car, rail and limo commission claiming in CTS, research and payment inquiries. They will review/action the vendor receivables and unclaimed vendor commission. Address pain points, escalate payment
discrepancies, assist in the claiming and reconciliation of claimed Independent Contractor commissions.

• Research and troubleshoot questions regarding accounting land transactions and ACS statements
• Identify and escalate payment discrepancies to Manager for facilitation
• Working in Salesforce environment to research, identify issues and provide support as per the defined
SLA’s and provide timely support as required to resolve process/system /data issues via Salesforce
• Research and troubleshoot payment discrepancies for unclaimed vendor receivables
• Apply unposted vendor commissions to outstanding vendor receivable invoices in NetSuite
• Reach out to Advisors for invoicing commission and invoice on their behalf when needed
• Research checks and wires when received from accounting
• Research and troubleshoot payments for unclaimed CTS
• Process agent commission claims and cancellations in CTS
• Follow up with hotel vendors for missing payments and payment details
• Report issues as needed for future process, application or operational enhancements
• Perform work related to special projects
• Work with internal support teams to identify and solve day-to-day agent commission issues in a timely
manner

• 3 yrs. experience in hotel commissions and payment reconciliation
• Travel industry experience is a plus
• Ability to think ahead, anticipating problems and risks
• Ability to work independently, follow through and complete tasks
• Work effectively in a fast-paced environment and must be a team player
• Microsoft Office

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses

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