Commission Collection Specialist

Responsible for ensuring all outstanding hotel commission are collected in a timely manner. Continuously monitor the aged debt report to ensure that hotels are paying as a result of collection outreaches. Helping maintain the supplier database in order to be successful on all collection inquires.

• Responsible for the full Collection cycle of hotel commissions
  • Sending out Commission invoices weekly
  • Sending out Commission statements monthly
  • Calling hotels that are still not responding
  • Updating records and doing research on all hotel responses back from inquires
  • Updates to Invoices/Statements as a result of VAT/Tax updates needed.
  • Cleansing all Duplicate Bookings in systems
  • Logging all Manual claims for hotel chains
  • Any Ad Hoc reports/collection efforts for VIP agents
• Supplier Database Maintenance
  • Clearing out and merging all duplicate suppliers
  • Maintaining Supplier contacts
  • Maintaining Booking data integrity
  • Building new suppliers for business/agents
• RoomSerivce Service Desk Support

• Bachelor’s degree in Accounting or Finance preferred.
• Must have a strong understanding of Collections.
• Four plus years of progressive collection experience
• Must be a self-motivated team player with the ability to perform responsibilities with minimum supervision.
• Deadline oriented with a problem-solving skill set and keen attention to detail.
• Ability to communicate with internal and external customers, both in writing and verbally, in a clear professional manner.
• Must be able to effectively multi-task, prioritize responsibilities, take initiative, and follow-up to ensure a high level of service to our internal and external customers.
• Ability to adapt to new assignments in a fast-paced environment.
• Ability to seamlessly work between multiple systems.
• Must be proficient in MS Excel.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses

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