Automation Manager- Travel

We are looking for a manager to be responsible and accountable for the smooth running of our travel technology team. You will supervise the implementation and maintenance of our company’s mid-office automation (Concur Compleat) needs. The successful candidate will have a proven professional experience and a detailed knowledge of the industry as well as application best practices.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas.  Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.  The salary range posted represents the pay range for U.S. candidates.  If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Team Management

• Manage automation teamwork processes, insuring team is meeting or exceeding SLAs.
• Manage staff by training and coaching employees.
• Ensure team has ample training, coaching, and support
• Communicate job expectations and appraise performance
• Report on team performance as needed by leadership

Organizational Effectiveness

• Plan, organize, and evaluate mid office efficiencies and opportunities
• Design, develop, implement and coordinate systems, policies and procedures
• Identify problematic areas and implement strategic solutions in time
• Facilitate/participate as SME in meetings as needed

Industry Experience

• At least 3 years of proven working experience as a manager/people manager or relevant experience
• At least 5 years of thorough knowledge of mid-office system
• At least 5 years of expertise in industry practices

Leadership Experience

• Ability to manage personnel
• Ability to prioritize and manage deliverables on time and with the highest level of quality

Soft Skills

• Strong teamwork and interpersonal skills
• Excellent verbal and communication skills.
• Strong organizational skills required to handle multiple projects and priorities simultaneously

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Perspective Employee Privacy Policy

**If this is a job posting for Bonotel or Cruise Specialist, you will also need to add one of the below # to force the job to their LinkedIn page.  You will use #Bonotel or #CruiseSpecialists***