The customer service coordinator will be responsible for researching and closure of debit memos, handling customer inquiries and complaints, resolving client issues with vendors and ensuring customer satisfaction. This individual will provide analysis on debit memo trends and make recommendations for training and process improvements based on identified trends, as well as work with the Service Delivery leaders to ensure issues are closed in a timely manner.
Customer Service
The salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.
Our benefit offerings include healthcare, dental care, health Assured (EAP), life insurance and Perkbox.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
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