Senior Account Manager

YES | Your Event Solutions, an ALTOUR Company  At YES, we believe in the power of live experiences to connect people, inspire action, and move businesses forward. As a leading global meetings and events agency, we don’t just plan events, we craft extraordinary moments that align audience emotion with business strategy. 

We’re building a team of ambitious, curious, and creative professionals who thrive on collaboration and challenge. From global conventions to high-impact training sessions, our work is diverse, fast-paced, and deeply rewarding. 

As part of the ALTOUR family and backed by over 1,000 industry professionals worldwide, YES combines the spirit of a dynamic agency with the strength and innovation of a global leader. 

Our culture is built on continuous improvement and mutual empowerment - where ideas are welcomed, development is championed, and success is shared. We are united by a single goal, to help our clients connect with their audiences in unforgettable ways. Click here for more information about Yes| Your Event Solutions.

Overview

We are seeking an experienced and confident Senior Event Account Manager to lead the end-to-end delivery of events across our key client accounts. This role requires strategic oversight and hands-on project management—from sourcing suppliers and managing logistics to on-site execution and financial reconciliation.

You’ll thrive in a fast-paced environment, balancing creativity with process, and be skilled in managing budgets (including multi-currency finances), producing compelling proposals, and building strong client and supplier relationships. Whether working independently or collaborating with the wider team, your goal will be to deliver high-quality, impactful events that elevate the client experience.

To be successful in this role, you’ll already be operating as an Event Manager or Senior Account Manager within an events, experiential, or integrated agency (or in-house with relevant scope). You’ll bring experience managing a variety of event formats, such as conferences, incentives, product launches, exhibitions, and gala dinners, and will be a strong communicator with a flair for creativity and meticulous attention to detail as well as able to manage clients of various levels of seniority.

Key Responsibilities

• Build and maintain trusted relationships with clients, acting as their key point of contact throughout project lifecycles.
• Develop and manage project timelines, proposals, and logistics across various event types.
• Lead end-to-end event planning, including venue sourcing, vendor coordination, delegate management, and on-site delivery.
• Manage and reconcile event budgets with precision, including multi-currency forecasting and cost control.
• Negotiate with suppliers and vendors to optimise service levels and costs.
• Create engaging, detailed proposals and pitch documentation to support business growth.
• Collaborate with creative and production teams to bring event concepts to life.
• Produce post-event evaluations and client reports, using insights to drive future improvements.
• Oversee junior team members where required, providing leadership and clear direction.
• Maintain accurate CRM data and manage tools such as CVENT, Salesforce, and Asana.
• Stay updated on global venue trends and industry developments, attending site visits and networking events as appropriate.
• Travel as required for on-site support and client meetings, both domestically and internationally.

Requirements

• Minimum 4 years’ experience in event management or account management within the events industry.
• Proven ability to manage multiple projects and deliver exceptional client service.
• Strong communication, negotiation, and relationship-building skills.
• Experience managing large-scale budgets and proposals across multiple currencies.
• Proficient in Microsoft Office (Excel, PowerPoint), with experience using CRM platforms, CVENT and project management tools a bonus.
• Demonstrated leadership skills and experience managing or mentoring junior team members.
• High level of attention to detail, organisational skills, and creative problem-solving abilities.
• Demonstrate strong creativity in event design, proposal writing (either in Canva or PPT) and be able to show creative ideation, following event trends.
• Experience pitching events, ideal candidate will be able to demonstrate experience delivering RFP’s.
• Ideal candidate will have previous experience in the cosmetics, beauty, FMCG or luxury sectors.
• Ability to travel for client site visits, events, and occasional out-of-hours support both with the UK and internationally.
• Fluency in English (additional languages are a bonus).

If you're ready to deliver impactful, high-profile events in a collaborative and forward-thinking agency environment, we'd love to hear from you. We offer the opportunity to deliver end-to-end across many varied clients and project lead experience.
Apply today to be part of YES | Your Event Solutions and take your career to the next level.

PAY AND BENEFITS

Our benefit offerings include medical plans and dental plans, company-paid life insurance and AD&D, , discounted employee travel options, access to LinkedIn Learning webinars and courses, free counselling and therapy sessions for all our employees using our EAP and Perkbox.

This role may be eligible for an incentive, or bonus based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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