Marketing Specialist

Established in 2025, The Vacation Group is a full-service travel collective bringing together four distinguished agencies under one unified brand. As an Internova Travel Group brand and members of Travel Leaders Network, The Vacation Group offers a broad portfolio of travel services including cruises, solo cruises, custom luxury vacations, and student and group tours.

Formerly CruCon Cruise Outlet, SinglesCruise, Travel Leaders Vacation Center, and Student Tours, we are comprised of an award-winning team of seasoned travel advisors and customer service professionals. The Vacation Group is committed to delivering exceptional value, expert guidance, and personalized travel experiences across the globe. With strong industry partnerships and a client-first approach, The Vacation Group provides travelers with a seamless planning process and access to unparalleled value and exclusive perks.

The combined legacy of its founding brands has earned recognition from leading travel partners including Royal Caribbean, Celebrity Cruises, Norwegian Cruise Line, Oceania Cruises, and many others — making The Vacation Group a trusted name in the travel industry for service excellence and innovation. For more information about The Vacation Group click here.

The person in this role will have a heavy focus on cruise lines assigned by his/her manager. The expectation is
that this individual will be the expert on their assigned cruise lines and will have the ability to communicate all
necessary information to CruCon staff. It is essential that the person in this role form and maintain a positive
relationship with his/her cruise lines contacts.

Essential Duties and Responsibilities:

• Form a relationship with cruise line contacts and become well-versed in assigned cruise line(s) policies
and procedures.
• Must relay important information regarding cruise line changes in policies to the appropriate CruCon staff.
These changes could include gratuity amounts, redeployments, itinerary changes etc.
• Maintain cruise line web pages and pages associated.
• Provide weekly reports, marketing plans, and recovery plans.
• Manage a co-op budget for assigned cruise line(s).
• Brief departments on upcoming/ongoing cruise line promotions.
• Assist with VIP bookings, solving price match issues, and provide group quotes when necessary.
• Assist with bookings made via company online booking engine
• Other duties as assigned

Education, Knowledge and Skills:

• Sales and basic customer service knowledge required.
• The ability to work a flexible schedule, including nights, weekends, and holidays, as needed.
• The ability to handle sensitive information with the utmost confidentiality.
• Effective communication and interpersonal skills, including the ability to correspond with tact,
respectfulness, and discretion
• Ability to work in a fast-paced, high-energy environment
• Must be able to work well under pressure and under tight deadlines
• The ability to move about inside the office to access file cabinets, office equipment, bring documents to
other departments, etc.
• While performing the duties of this job, the employee is regularly required to talk and hear. Typing and
handwriting included in position duties. This position requires the ability to occasionally lift office
products and supplies. Specific vision abilities include the ability to read computer monitor, files, and
other documents as needed

Pay and Benefits

Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.

The salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working.  Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay. 

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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