Event Account Manager

YES | Your Event Solutions, an ALTOUR Company  At YES, we believe in the power of live experiences to connect people, inspire action, and move businesses forward. As a leading global meetings and events agency, we don’t just plan events, we craft extraordinary moments that align audience emotion with business strategy. 

We’re building a team of ambitious, curious, and creative professionals who thrive on collaboration and challenge. From global conventions to high-impact training sessions, our work is diverse, fast-paced, and deeply rewarding. 

As part of the ALTOUR family and backed by over 1,000 industry professionals worldwide, YES combines the spirit of a dynamic agency with the strength and innovation of a global leader. 

Our culture is built on continuous improvement and mutual empowerment - where ideas are welcomed, development is championed, and success is shared. Whether delivering in-person, virtual, or hybrid experiences, we’re united by a single goal: to help our clients connect with their audiences in unforgettable ways. Click here for more information about Yes| Your Event Solutions.

JOB OVERVIEW

To be considered for this Event Account Manager role, we are looking for candidates that are working as an Event Manager within an integrated, events or experiential agency or client-side executing a variety of event types. You with have experience delivering different types of events from incentives, conferences, exhibitions, gala dinners, meetings, product launches and team building as well as building client relationships, developing strategic relationships with suppliers, while overseeing and executing flawless delivery. You will have outstanding attention to detail, a can-do attitude and flare for creativity, as well we being able to work through a budget confidently and on varied lead times. This is an opportunity to grow and learn in this hands-on multifaceted, fast-paced role.

RESPONSIBILITIES

• Develop and maintain strong relationships with key clients.
• Provide quarterly updates, event debriefs, and manage incoming briefs.
• Proactively seek opportunities to grow accounts and secure new business.

• Lead full event delivery for projects under £500k, from concept to completion.
• Oversee venue sourcing, supplier management, and contract negotiations.
• Produce and manage event project plans, ensuring all deadlines are met.
• Handle event logistics from briefing to financial reconciliation.

• Manage event budgets, ensuring cost-effectiveness and adherence to financial processes.
• Negotiate costs with vendors and clients to optimise profitability.

• Coordinate delegate management using industry-standard tools.
• Travel as required for onsite management and client meetings.

• Work with creative teams to develop event concepts and communication plans.
• Collaborate with external PR teams when necessary.

• Support the Account Director in implementing strategic initiatives.
• Identify and capitalise on growth opportunities within new and existing clients.

LOCATION

This is a UK hybrid position. Regular travel to our London Office (Covent Garden) will be required.

SKILLS AND ATTRIBUTES

• 4 years+ experience in Event Management and strong project management skills.
• Experience with the RFP process; creating detailed proposals and event briefs, client pitching and detailed cost sheets supporting account growth and opportunities.
• Experience delivering incentive trips, managing exhibitions and producing conferences as well as traditional event types.
• Experience sourcing and communicating with suppliers globally.
• Solid understanding of global venues, alongside excellent research skills.
• Proven experience with detailed budget reconciliation and budget management.
• Confident managing large scale budgets and event forecasts in multiple currencies.
• Demonstrate outstanding time management, problem solving and organisational skills.
• Willingness to take initiative and to adapt a ‘can-do’ and flexible attitude.
• A creative and organised mindset, and ability to prioritise.
• Ideas driven and able to bring new creative concepts for delivery and execution.
• Delivering exceptional delegate experience with an above and beyond attitude.
• Able to work collaboratively with the team, but also thrive working independently.
• Strong communication skills both written and verbal.
• Attention to detail and ability to stay calm in an event execution environment.
• Fluency in English is essential and proficiency in other languages is a bonus.
• Proven experience with IT programmes such as Microsoft Suite, Salesforce, CVENT, STOVA and Smartsheet is a bonus.
• Flexible to travel for onsite, globally as well as flexibility in the working week with occasional evenings and weekend events.

PAY AND BENEFITS

• Competitive salary and incentive opportunities
• 25 days annual leave plus bank holidays
• Hybrid working options
• Medicash Health Plan
• BUPA Dental Plan
• Life assurance
• Employee Assistance Programme
• Hotel Agent Rates access
• FAM trips and supplier dinners

Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.  If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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