Corporate Travel Specialist

Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel advisors. More than 1,700 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients. Click here for more information about Global Travel Collection.

JOB OVERVIEW:

Offer best in class travel consulting to valued customers complete with travel arrangements including but not limited to air, hotel, cruise, travel insurance, car, limo, and concierge services.

The role will be assisting our independent advisor business owner on all aspects of travel for their clients. 

WORK SCHEDULE: Monday through Friday from 10 AM to 6:45 PM EST.

RESPONSIBILITIES:

• Book air, car, and hotel utilizing the Sabre reservation system.
• Issue tickets, exchanges, MCOs, voids and refunds using the SABRE reservation system.
• Invoicing as required utilizing Sabre or Agent Portal.
• Data entry within CRM and other internal systems, including entering new information, updating existing records, and ensuring data accuracy and consistency across platforms
• Deliver accurate and efficient service support to the entire team by completing all reservations and tasks in a timely manner.
• Adept at using the internet to research destinations, accommodations, travel advisories, reviews, and costs to best meet customers’ travel objectives.
• Handle most customer service issues directly with the appropriate vendor(s) with the goal of achieving the best resolution on behalf of and in the best interest of customers and the Company, while keeping the independent advisor informed.
• International travel planning with knowledge of world geography, routing, faring and international requirements of traveling to foreign countries.

QUALIFICATIONS HERE:

• Bachelor’s Degree or at least three (3) years of experience as a full-time travel agent, booking domestic and international travel, using public and private carriers.
• Strong knowledge of Sabre reservation system (preferably in graphical mode) including GDS formats, short cuts, enhancements, pricing, fare calculations, e-ticketing, and exchanges.
• Strong verbal and written communication skills to clearly relay information to clients and counsel them on all their travel options.
• Excellent dispute resolution skills.
• Must be well-organized and detail oriented.
• Thrive in a fast-paced environment and be able to handle multiple responsibilities.

PAY AND BENEFITS

**If Part-time, remove the benefits statement** 

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas.  Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.  The salary range posted represents the pay range for U.S. candidates.  If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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