Director, Business Development- Air Partner Relations

Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.  Click here for more information about Internova Travel Group.

The Director, Business Development- Air Partner Relations for Internova's Air, Car, and GDS programs, will be responsible for driving strategies that optimize advisor and branch participation and deliver measurable revenue growth. Champion initiatives that strengthen supplier partnerships, enhance client success, and align with Internova’s broader objectives. Collaborate cross-functionally to ensure operational excellence and position GTC as a market leader in air and GDS solutions.

• Strategic Negotiation & Partnership Management: Assist with management during high-level negotiations of GDS hosting agreements with Associate ARC Branches, ensuring optimal terms and timely financial reconciliation to maximize profitability.
• Revenue Optimization: Recommend and Implement execute strategies that align suppliers and BU clients to drive incremental revenue and strengthen performance.
• Program Development & Implementation: Oversee the onboarding and integration of Associate ARC branches, ensuring compliance, operational efficiency, and seamless access to airline agreements.
• Performance Management: Facilitate monthly Air Branch strategy sessions, providing actionable insights and detailed override performance reports to branch owners to unlock growth opportunities.
• Industry Representation: Serve as a key representative for air programs at company/industry events, articulating program value to clients and supplier partners to foster engagement and loyalty.
• Financial Planning & Forecasting: Assist with the annual budget forecasting for air, car, and GDS revenue streams, ensuring alignment with organizational goals and market trends.
• Supplier Relationship Management: Coordinate quarterly business reviews with supplier partners, delivering data-driven performance insights and actionable strategies to address gaps and accelerate mutual growth.
• Sponsorship & Marketing Leadership: Drive sponsorship opportunities and collaborate with events and industry relations teams to maximize funding opportunities and enhance supplier visibility.
• Contractual Oversight: Assist in GDS relationships on behalf of Internova , auditing compliance, and ensuring accurate reporting of segment production to Finance.

• Bachelor’s degree in Marketing, Advertising, Business Administration or equivalent
• 7+ years’ experience in the travel industry
• Possess a strong understanding of how ARC, IATAN, and the GDS work
• 7+ years of customer service experience with the ability to handle the escalated service issues and push preferred partners to provide resolution
• 5+ years of delivering corporate air growth strategy
• Strong strategic, analytical, and problem-solving abilities
• Knowledge of GDS, NDC
• Knowledge of Fare Calculation / Fare Distribution / Fare Rules
• Knowledge of Exchange & Refund
• Extensive fare and ticketing knowledge
• Proficient with interpretation of fare ladders
• Knowledge of IATA rules and fare regulations
• Experience with analyzing most competitive fare with best commission opportunity
• Proficient with commission contract vocabulary and application
• Quantitative skills to analyze and evaluate proposals/contracts which results in mutually beneficial outcomes for members and headquarters
• Excellent communication skills including presentation skills, writing skills, etc.
• Highly organized and efficient individual with a keen eye for detail
• Strong Microsoft office skills: Excel, Word and PowerPoint
• Ability to travel as required

PAY AND BENEFITS

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas.  Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.  The salary range posted represents the pay range for U.S. candidates.  If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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