Human Resources Specialist

Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.  Click here for more information about Internova Travel Group.

The Human Resources Specialist is responsible for supporting daily HR operations, ensuring smooth onboarding processes, maintaining accurate employee records, and managing administrative HR activities. This role plays a key part in enhancing employee experience while ensuring compliance with internal policies and systems.

Recruitment & Pre-Employment

• Coordinate and manage candidate background checks.
• Communicate with new hires to request and collect required documentation and forms.
• Draft employment contracts and hybrid work agreements according to the requirements defined by the respective department. Send the contracts to new hires. Collect the signed documents and save them in each employee’s electronic file (e-file).
• Request and follow up on residence or work authorization documentation when applicable to be compliant with our hybrid policy

Support Onboarding & Employee Experience

• Execute onboarding activities, including:
  • Creating employee profiles in the biometric system.
  • Assigning TAGs and access credentials.
  • Distributing new hire kits and Edenred cards.
  • Conducting office tours for new employees.
• Prepare communications and send them to the HR person in charge of sending them
  • New hire announcements.
  • Birthday and work anniversary notifications.

HR Operations & Administration

• Manage HR mailbox by reviewing and forwarding inquiries to the appropriate HR team members.
• Maintain and update employee electronic files (e-files) ensuring accuracy and completeness.
• Track and update job descriptions and maintain records of revisions.

Workforce Data & Reporting

• Update and maintain HR tools and systems with employee data changes.
• Upload payroll-related information accurately and in a timely manner.
• Monitor and update Work From Office (WFO) attendance and complete relevant tracking workbooks.
• Compliance & Record Keeping
• Ensure all employee documentation is properly filed and stored in organized e- folders.
• Maintain accurate employee records in accordance with company policies and legal requirements.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–4 years of experience in HR operations or a similar role.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Excellent communication and interpersonal skills.
• Experience with HR systems and tools (HRIS, payroll systems) is preferred.
• Proficiency in Microsoft Office (Excel, Outlook, Word).

Key Competencies:

• Attention to detail
• Confidentiality and integrity
• Organizational and multitasking skills
• Customer service orientation
• Problem-solving mindset

Pay and Benefits

Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.

The salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working.  Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay. 

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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